Financial Services Professional

3 weeks ago


Colorado Springs, Colorado, United States Ent Credit Union Full time
Job Description

We are looking for experienced professionals to fill the role of Member Service Representative Call Center I/II at Ent Credit Union. The selected candidates will be responsible for:

  • Providing accurate information to members while cross-selling and educating them on credit union products and services.
  • Maintaining a high standard of professionalism, responsiveness, and encouragement in all interactions.
  • Understanding and complying with credit union policies/procedures and industry regulations.

The successful candidates will also possess:

  • A minimum of 6 months' experience in customer service or sales.
  • Inbound phone experience and proficiency in using Windows, Microsoft Word, and Office.
  • A basic understanding of typical banking/credit union products and resources.

**Salary:** $18.10 - $22.76 per hour (dependent on experience) + monthly incentive plan.



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