Service Team Member

3 weeks ago


Lake Forest Park, Washington, United States Hawk CDJR Fiat Full time
Role Summary

We are seeking an experienced Service Advisor to join our team. As a trusted advisor, you will be responsible for providing exceptional customer service and driving sales. You will serve as the primary point of contact for all automotive service and repair matters.

Key Responsibilities:

  • Consult and interpret customer needs for technicians
  • Utilize exemplary customer service and sales skills to drive sales
  • Serve as the primary point of contact for all automotive service and repair matters
  • Understand customers' problems and arrange for appropriate service
  • Prioritize required services, and offer options
  • Set and manage expectations of service delivery for both customers and technicians
  • Continuously keep customers updated on repair needs and completion times

Benefits:

  • Medical plans
  • Dental plans
  • Vision
  • Life insurance paid by employer
  • 401k Retirement plan & Employer match
  • Paid Vacation
  • Paid Personal Days
  • Paid Holidays
  • Employee Assistance Program (Family)


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