Pet Care Coordinator
2 weeks ago
At Banfield Pet Hospital, we are seeking a skilled Client Service Coordinator to join our team. As a key member of our hospital staff, you will be responsible for providing exceptional client service, ensuring a positive experience for our clients and their pets.
Key Responsibilities- Act as the primary point of contact for clients, providing information and assistance as needed.
- Coordinate the flow of clients and pets through the hospital, ensuring efficient and effective service.
- Maximize the number of pets seen by the veterinary medical team, supporting the needs of our wellness plan clients.
- Provide professional, efficient, and exceptional service at all times, including educating clients about pet health and hospital services.
- Manage finances, maintaining accurate balances and utilizing proper opening and closing procedures.
- Leadership skills, with the ability to motivate and guide team members.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
- Ability to multitask, manage multiple tasks simultaneously, and prioritize tasks effectively.
- Strong problem-solving skills, with the ability to identify and resolve issues in a timely and effective manner.
- Ability to work in a fast-paced environment, with a high level of accuracy and attention to detail.
As a Client Service Coordinator at Banfield Pet Hospital, you will have the opportunity to work in a dynamic and supportive environment, with a team of dedicated professionals who are passionate about delivering exceptional care to pets and their owners.
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