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Customer Service Associate II

1 month ago

Katy, Texas, United States T.J. Maxx Full time
Customer Service Associate Job Description

At T.J. Maxx, we're looking for a skilled Customer Service Associate to join our team. As a key member of our Loss Prevention team, you'll play a vital role in ensuring a positive shopping experience for our customers.

Key Responsibilities:
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Engage with customers, building relationships and creating a welcoming environment in our stores.
  • Monitor and report any suspicious activity, working closely with our Loss Prevention team to prevent theft and protect our assets.
  • Collaborate with colleagues to maintain a safe and secure shopping environment, adhering to company policies and procedures.

We're committed to providing a supportive and inclusive work environment, where you can grow and develop your skills. If you're passionate about delivering exceptional customer service and have a keen eye for detail, we'd love to hear from you.