Fashion Retail Supervisor
3 weeks ago
As a key member of our TJ Maxx team, you will have the opportunity to make a real impact in our stores. As a Retail Department Supervisor, you will be responsible for promoting an exceptional customer experience, leading a team of Associates, and maintaining a clean and organized store. This role requires a strong understanding of merchandising techniques, excellent communication and organizational skills, and the ability to multitask in a fast-paced environment.
Key Responsibilities:
- Create a positive internal and external customer experience by providing exceptional service and promoting loyalty programs.
- Promote a culture of honesty and integrity, maintaining confidentiality and adhering to all labor laws and policies.
- Train and mentor Associates on front-end principles, personalizing the customer experience, and promoting credit and loyalty programs.
- Assign registers, support POS coverage needs, and coordinate breaks for all Associates.
- Address customer concerns and issues promptly, ensuring a positive customer experience.
- Ensure Associates execute tasks and activities according to the store plan, prioritizing as needed.
- Communicate accurately and effectively with management and Associates, providing progress updates.
- Provide and accept recognition and constructive feedback, partnering with Management on Associate training needs.
Requirements:
- Available to work a flexible schedule, including nights and weekends.
- Strong understanding of merchandising techniques.
- Capable of multi-tasking.
- Strong communication and organizational skills with attention to detail.
- Team player, working effectively with peers and supervisors.
- Able to train others.
- 1 year retail and 6 months of leadership experience.
Benefits:
- Associate discount.
- EAP.
- Smoking cessation.
- Bereavement.
- 401(k) Associate contributions.
- Child care & cell phone discounts.
- Pet & legal insurance.
- Credit union.
- Referral bonuses.
Equal Opportunities Employer:
TJ Maxx is an equal opportunities employer and welcomes applications from all qualified candidates. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status.
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