State Farm Agent Team Member
3 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as Customer Service Representative - State Farm Agent Team Member. As a key member of our team, you'll be responsible for delivering exceptional customer experiences through various channels, including phone, email, and chat. You'll provide friendly and efficient assistance with policy inquiries, updates, and claims, utilizing digital tools and platforms to connect with a younger demographic. You'll collaborate with a dynamic team to ensure timely and effective issue resolution and proactively identify opportunities to enhance customer satisfaction.
Requirements:
We are looking for an individual with excellent communication skills, both written and verbal, who is tech-savvy with a familiarity with digital communication tools. You should have a customer-oriented mindset with a strong desire to exceed expectations and the ability to adapt to a fast-paced, evolving work environment. Previous customer service experience is a plus, but not required.
Compensation and Benefits:
We offer a competitive base salary of $62,000 per year, comprehensive benefits package, including health insurance and retirement plans, opportunities for professional development and career advancement, fun and inclusive work environment with team-building events, and emphasis on work-life balance.
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