Account Management Assistant

2 weeks ago

Chalfont, Pennsylvania, United States CP Rankin Full time
Job Title: Assistant Account Manager

At CP Rankin, we are seeking a highly organized and detail-oriented Assistant Account Manager to support our account management team. As an Assistant Account Manager, you will play a critical role in ensuring the success of our clients by providing exceptional support and service.

Key Responsibilities:
  • Work closely with Account Managers to problem-solve and provide information needed to maintain client relationships.
  • Coordinate with internal support to obtain, organize, and deliver results for exceptional client management and retention.
  • Manage data and information entered in our tracking system by the Account Manager for client projects and their management.
  • Attend continuous and development training led by your Account Manager and other internal groups, as business allows.
  • Complete all account receivables for respective clients and Account Managers.
  • Manage and organize system data, in conjunction with Account Manager, and information in DataForma for clients.
Requirements:
  • HS Diploma, GED or equivalent experience required.
  • 1-5 years of experience required.
  • Communication, interpersonal, and negotiation skills.
  • Ability to read, analyze, and interpret data.
  • Favorable result on Background Check.
  • Ability to use Data driven documentation and systems, such as Excel, DataForma, and Foundations.
  • Must be highly organized and track all account management processing material and contact information.
  • Strong organization and supervisory skills.
  • Speak clearly and effectively.
  • Calculate, manipulate, and interpret numbers/data.
  • Read English.
  • Use independent judgment and discretion.
  • Meet customer expectations.
  • Work under stress with interruptions and deadlines.
  • Ability to think logically.
  • Follow procedures and instructions.
  • Use computer effectively and view computer screen.
  • Attention to detail.
  • Exhibit empathy in all situations.
Physical Demands/Work Environment:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the associate is required to stand, use hands and fingers to handle, feel, pick or pinch, and talk or hear most of the time. The associate is occasionally required to stand, walk, and reach with hands and arms. The associate must frequently lift and/or move up to 20 pounds. The noise level in this location is moderate (use of computers, printers, and machines).

CP Rankin is an equal opportunity employer, committed to the hiring, advancement, and fair treatment of individuals without regard to race, color, religion, sex, age, sexual orientation, gender, national origin, ethnicity, disability, or veteran status, or any other protected status designated by federal, state, or local law.

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