Systems Engineer

3 weeks ago


Chicago, Illinois, United States CIBC Full time
About the Role

We're seeking a highly skilled Systems Engineer to join our US Infrastructure Operations team at CIBC. As a key member of our team, you will be responsible for administering our telemetry platform, ensuring its smooth operation and optimal performance.

Key Responsibilities
  • Administer the telemetry platform, ensuring its smooth operation and optimal performance.
  • Handle tickets, respond to incidents, and interface with various line of business and stakeholders.
  • Collaborate with management, cloud and platform teams, application developers, and product owners to identify end user requirements and specifications for application performance monitoring.
  • Setup Event Management, Logging, Monitoring, and Alerting.
  • Implement and configure Dynatrace's Application Performance Monitoring and monitoring solution across various environments.
  • Analyze application performance data collected by Dynatrace to identify potential issues and areas for improvement.
  • Work closely with development teams to optimize application performance.
Requirements
  • 3 years of recent monitoring experience with hands-on Dynatrace Config, Install & Support.
  • Experience in configuring pure path, collector, and agent for Dynatrace.
  • Hands-on expertise on other monitoring tools like SolarWinds, PRTG, Splunk, etc.
  • Ability to build up application metrics/dashboards and interface with high-level application owners.
  • Experience with application monitoring/building of dashboards.
  • Responsible, highly dependable, organized; able to work individually and collaboratively with peers.
  • Strong communication and documentation skills.
  • 5+ years experience in Windows Administration.
  • 2 years of experience in Microsoft Azure.
About CIBC

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and provide an accessible candidate experience.

We offer a competitive salary, incentive pay, banking benefits, a benefits program, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.


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