X-Ray Field Engineer

7 days ago


Cherry Hill, New Jersey, United States Philips Full time
Job Description:

Diagnostic X-Ray Field Service Engineer Needed for Customer Support

About the Role:

We are searching for a skilled Field Service Engineer to join our team at Philips, providing top-notch support for diagnostic x-ray equipment at customer sites. As part of our regional work team, you will focus on delivering exceptional customer service and ensuring seamless resolution of technical issues.

As a field-based role, you will travel approximately 70% of the time across the specified geography, spending 1-4 hours daily driving. Overnight stays and occasional travel by air/train may be required.

Main Responsibilities:
  • Deliver outstanding customer service by communicating effectively, setting clear expectations, and meeting commitments to resolve customer needs.
  • Gain a deep understanding of the customer's business environment, driving revenue growth through efficient service delivery.
  • Collaborate with the team to identify areas for improvement and pursue training opportunities to enhance your capabilities.
  • Seek opportunities to expand your skills and expertise, such as qualifying in multiple modalities and acquiring new tools.
Key Requirements:
  • Acquired 2+ years of experience in diagnostic imaging (field or hospital-based) service environments or 4+ years in electromechanical industries, with preferred experience with diagnostic x-ray equipment.
  • Able to apply theoretical knowledge of electronics, mechanics, and networking to install, diagnose, and repair equipment.
  • Hold an Associate Degree in electronics or equivalent combination of education and experience; BSEE/BSEET/BSME/BSMET preferred.
Compensation Package:

This role offers a competitive hourly pay range of $31.00-$52.00 in PA and $35.00-$58.00 in NJ. Bonus plans, on-call pay, company fleet/car, training, and advancement opportunities are also included.

Travel and Work Environment:

This is a field role requiring extensive travel. You must hold a valid driver's license and be comfortable with long daily drives.



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