Bookstore Associate

Hudson Group is seeking a highly motivated and customer-focused Bookstore Associate to join our team at Nashville International Airport. As a Bookstore Associate, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and promoting books to customers.

• Provide excellent customer service by answering customer questions, making book recommendations, and processing transactions accurately and efficiently.
• Maintain a clean and organized store environment by shelving books, dusting, sweeping, and organizing merchandise.
• Assist with store recovery and cleanliness, including restocking shelves and maintaining visual merchandising displays.
• Communicate book inventory issues to management in a timely manner and leverage resources, tools, and peer knowledge to enhance training and knowledge.
• Follow all cash handling policies and procedures, including operating a cash register and handling customer transactions.
• Follow all Loss Prevention procedures to prevent loss of merchandise and minimize shrink.
• Be knowledgeable and familiar with the surrounding businesses within the facility and maintain a high level of customer satisfaction.

• Ability to interact with diverse personalities and build relationships with team members and customers.
• Love of reading and talking about books.
• Proficiency in the operation of a cash register and computer skills.
• High degree of interpersonal skills and excellent verbal and written communication skills.
• Ability to be on your feet for long periods of time as well as repetitive bending and lifting up to 30 pounds.
• Prior cashiering/cash handling experience required.

Hudson Group is North America's leading travel retailer, operating over 1,000 duty-free, duty-paid, and food & beverage stores in airports and other travel locations. We are committed to creating an inclusive workplace in which we value diversity and unique experiences, backgrounds, and identities.