Senior Business Analyst

2 months ago


San Diego, California, United States Blue Shield of California Full time

Position Overview

The Clinical Pharmacy Operations division is dedicated to the advancement, execution, coordination, and evaluation of pharmacy initiatives aimed at delivering high-quality and cost-effective care to members of Blue Shield of California. The Senior Business Analyst will collaborate closely with the Senior Pharmacist Manager of the Clinical Pharmacy Operations team. In this capacity, you will analyze Clinical Pharmacy Program processes utilizing data from diverse sources and provide insights to management and other key stakeholders.

Key Responsibilities

In this position, you will:

  • Deliver analytical support through the examination and interpretation of data to enhance cross-functional business operations.
  • Evaluate actual outcomes against planned objectives and forecasts, recommending corrective actions as necessary.
  • Create, prepare, and scrutinize reports for management review, presenting findings at various management levels.
  • Monitor performance metrics, maintain KPI dashboards, and propose enhancements to boost operational efficiency.
  • Gather and articulate business requirements, constructing business cases for new initiatives, including cost-benefit analyses.
  • Contribute to the formulation of annual operating plans, capital budgets, and financial forecasts.
  • Serve as a subject matter expert in relevant domains, collaborating with internal and external partners to achieve consensus.
  • Assist in the development or refinement of Clinical Pharmacy Program processes, including the analysis of business and user needs, documentation of requirements, and updates to existing systems.
  • Independently manage complex projects and assignments with minimal supervision.
  • Perform additional duties as required.


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