Claims Auditor

We are seeking a skilled Claims Auditor to join our team at Tokio Marine HCC. As a Claims Auditor, you will be responsible for investigating claims liability and determining the extent of liability on submitted claims for a specific individual.

• Review and interpret employer plans of health coverage and excess insurance policy to individual claims
• Audit submitted claim documents for sufficient data, verifying that benefits were paid correctly and in accordance with appropriate plans and policies, and determine liability
• Communicate in writing and verbally with third-party administrator (TPA)/client, as needed, to resolve claim processing issues
• Set claims reserves and adjusts as needed. Keep the reserves current
• Authorize checks for amount of liability and communicate to TPA/client reasons for any amounts not covered by excess policy
• Refer large-dollar claims and trigger diagnosis to preliminary claims and case management departments
• Follow work plans, established timelines, and predefined goals for assigned work

• Strong medical knowledge including International Classification of Diseases (ICD), Current Procedural Terminology (CPT), medical terminology, COBRA, and HIPPA
• Ability to read and interpret documents such as Plan of Benefits, claim reports, and procedural manuals
• Possess and have ability to apply knowledge of principles, practices, and procedures
• Solid written and verbal communication skills with an emphasis on confidentiality, tact, and diplomacy
• Advanced organizational and analytical skills; demonstrated ability to manage multiple tasks simultaneously
• Knowledgeable of industry changes, legal updates, and technical developments related to applicable area of the Company's business to proactively respond to changing business environment
• Intermediate proficiency and experience using Microsoft Office package (Excel, Access, PowerPoint, Word)

• Competitive salary and benefits package
• Generous paid time off (PTO), 12 paid company holidays
• 401(k) Retirement Plan with 6% company match
• Health and dental insurance, vision plan available
• Company provided long-term disability and life insurance
• Opportunities for advancement in a successful and growing organization
• Flexible work schedules and a great work/life balance
• Paid Parental Leave
• Volunteer Time Off
• Enjoy casual dress and work in a modern, comfortable office with free parking
• Hybrid work schedule