Telecom Network Specialist

3 weeks ago


Birmingham, Alabama, United States Deploy Full time

Company Overview

Ambit Solutions is a reputable telecommunications company with 15+ years of experience in the industry.

We hold ourselves to a higher standard and value honesty, integrity, faith, and family above all else.

Salary

The estimated annual salary for this position is $80,000 - $90,000.

Job Description

This role involves implementing and supporting telecom solutions as a VoIP Engineer. The ideal candidate will have excellent communication skills, be proficient in troubleshooting technical issues, and specialize in root-cause resolutions.

Responsibilities

  • Resolve communications escalations with an emphasis on client satisfaction
  • Troubleshoot issues with call quality, routing, PBX configurations, system modules, firewalls, etc.
  • Provide network support for administrators preparing networks for new implementations
  • Configure and deploy PBX systems, SBCs, Firewalls, Backups, SMTP
  • Contribute to SOPs, knowledge base, educating clients and staff, change processes, and more
  • Maintain and upgrade existing systems, processes, monitoring, and backup solutions

Requirements

  • 2+ years of VoIP engineering experience, including installation and support
  • Good comprehension of the SIP protocol
  • Proficient with the Linux CLI
  • Asterisk knowledge is a plus
  • Strong understanding of PBX/VoIP/Routing
  • Good practical knowledge of Linux / proficient in the command line; Debian preferred
  • Comfortable working in the LAMP stack
  • Familiar with protocols like IPv4, TCP/UDP, VoIP, RTP, SIP, DHCP, DNS, CDP, LLDP, SSH, POE, SMTP, IGMP, QoS

Benefits

  • 401(k)
  • 401(k) matching
  • Dental Insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance


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