Houston Area Customer Advocate

4 days ago


Houston, Texas, United States Texas Quality Plumbing Full time
About the Job

We are looking for a dedicated Houston Area Customer Advocate to join our team at Texas Quality Plumbing. As a key member of our staff, you will be responsible for delivering exceptional customer service to our clients.

Job Summary:

Provide top-notch customer service to clients by answering phone calls, scheduling appointments, and resolving issues in a timely and professional manner.

Key Responsibilities:

  • Answer phone calls and respond to client inquiries in a friendly and helpful manner
  • Schedule and confirm appointments with clients to ensure smooth service delivery
  • Enter purchase orders and process payments accurately and efficiently
  • Dispatch plumbers to client locations to complete work orders

Requirements and Qualifications:

  • High school diploma or equivalent required
  • Excellent customer service and communication skills
  • Ability to work independently and as part of a team
  • Familiarity with software applications and computer systems


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