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Senior Installation Technician
2 months ago
Position Summary:
The Lead Technician collaborates with fellow installers and works independently to execute installations and service calls efficiently. This role encompasses the timely completion of assigned daily tasks and documentation. The technician is also accountable for the upkeep and maintenance of their assigned vehicle.
- Exceptional communication abilities are essential.
- Must be self-driven, focused on tasks, and capable of implementing best practices.
- Strong problem-solving capabilities are required.
- Ability to devise and implement field solutions.
- Proficient in the use of hand and power tools.
Core Responsibilities:
- Perform intricate audio/video installations, configurations, and calibrations.
- Design control systems (lighting/shading) and install theater rooms.
- Set up and install satellite and cable systems.
- Conduct advanced troubleshooting for both simple and complex systems.
- Design, install, and configure advanced networking/data systems.
- Program advanced systems (Control4 and Lutron) thoroughly.
- Complete Control4/Lutron training for lighting and shading.
- Provide support for legacy and third-party products and systems.
- Possess a comprehensive understanding of multi-room systems and setups.
- Demonstrate advanced knowledge of security system programming and design.
- Exhibit advanced understanding of Bose solutions for single and multi-room setups.
- Hold CEDIA ESTIII and Control4 Tech 2 certifications.
- Complete ProSource University training within the first year of employment.
Essential Qualifications:
- Strong verbal and written communication skills.
- Highly organized, detail-oriented, and capable of multitasking.
- Willingness to participate in a rotating on-call service schedule.
- Proficient in all senior-level qualifications.
- Assist in the training and assessment of technicians up to the senior level.
- Excellent skills in desktop and mobile computing.
- Maintain a clean driving record and pass a background check (required for certification).
- A minimum of three years of field experience is necessary.
Note:
The above descriptions aim to convey the general nature and level of work performed by individuals in this role. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel in this classification. All personnel may be required to perform tasks outside of their normal responsibilities as needed.
