Home Health Care Professional

1 month ago


Valley Stream, New York, United States @Home Therapy Full time

We are seeking a highly skilled and organized Care Coordinator to join our team at @Home Therapy. As a Care Coordinator, you will play a vital role in managing patient caseloads, coordinating therapy sessions, and ensuring seamless communication with our therapists and patients.

About the Role:

The ideal candidate will have at least 1 year of experience in a medical office setting and possess excellent communication skills. You will be responsible for responding to incoming referrals, intake, and monitoring patient progress. Additionally, you will be required to perform insurance verification, answer phone calls, communicate with therapists via phone and email, and report regularly to your supervisor.

Key Responsibilities:
  • Put new patients on the program, conduct intake, and verify insurance coverage.
  • Manage patient caseloads, track visit notes, and provide administrative support for therapists.
  • Ensure Quality Assurance by calling patients and following up with their therapist.
  • Enter patient information into our Electronic Medical Record (EMR) system.
  • Answer new patient inquiries via phone and email.
Requirements:
  • Minimum 1 year of experience in a medical office setting.
  • Excellent communication skills over the phone and email.
  • Detail-oriented, organized, and able to prioritize tasks.
  • Great computer skills for typing, using Microsoft databases, and quickly locating files.
  • Able to clearly explain our services to potential new patients.
What We Offer:
  • A competitive salary: $55,000 - $65,000 per year, depending on experience.
  • A positive work environment with a patient-centered management approach.
  • Full training provided.
  • A comprehensive benefits package, including PTO and bonus opportunities.
About @Home Therapy:

@Home Therapy PT, OT, SLP provides outpatient physical, occupational, and speech therapy in the comfort of home. Our carefully selected team of therapists has 20+ years of combined experience treating all types of injuries and age-related conditions. We service NYC, Long Island, and Upstate NY.



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