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Retail Sales Associate

2 months ago

Minneapolis, Minnesota, United States Larissa Loden Inc. Full time
About the Role

We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Larissa Loden Inc. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and maintaining a high level of product knowledge.

Key Responsibilities
  • Customer Interaction: Greet customers, provide product information, offer personalized recommendations, and resolve customer inquiries in a professional and courteous manner.
  • Sales and Service: Operate our point-of-sale system, process transactions, and provide excellent customer service to ensure a seamless shopping experience.
  • Visual Merchandising: Maintain visual standards, restock products, and assist with floorsets to create an engaging and inviting store environment.
  • Inventory Management: Receive and stock products, complete inventory corrections, and assist with sitewide inventory to ensure accurate stock levels.
  • Event Support: Participate in indoor and outdoor pop-up events, set up and tear down displays, and provide exceptional customer service to drive sales and engagement.
  • Fulfillment Support: Assist with order fulfillment, quality check products, and pack and ship online orders to ensure timely and accurate delivery.
Requirements and Qualifications
  • Previous Retail or Hospitality Experience: A proven track record of working in fast-paced environments and delivering exceptional customer experiences.
  • Flexibility and Availability: Ability to work a variety of shifts, including evenings, weekends, and holidays.
  • People Skills: Excellent communication and interpersonal skills, with a passion for building strong relationships with customers and colleagues.
  • Curiosity and Drive: A growth mindset, with a willingness to learn and take on new challenges to drive sales growth and customer satisfaction.
  • Tender but Assertive: Ability to balance empathy and assertiveness in customer interactions, with a focus on delivering exceptional experiences.
Perks of Working with Us
  • Paid Time Off and Sick Time: Earn paid time off and sick time to recharge and prioritize your well-being.
  • Tips and Discounts: Earn tips when performing jewelry services and receive a year-round 55% discount on jewelry.
  • Opportunities for Growth: Opportunities to learn new skills, advance your career, and grow with our company.
  • Culture of Inclusion: A culture that values diversity, equity, and inclusion, where you can be your authentic self and thrive.