Firestone Automotive Technician

1 week ago


Waipahu, Hawaii, United States Firestone Full time

About the Role

As a Sales and Service Technician at Firestone, you will play a critical role in delivering exceptional customer experiences and driving business results. Your primary responsibilities will include:

  • Assessing customer needs and preferences to provide personalized solutions
  • Upselling and cross-selling tire services and products to customers
  • Ensuring high levels of customer satisfaction through follow-up and resolution of any issues

Key Performance Indicators (KPIs):

Your success in this role will be measured by the following KPIs:

  • Customer satisfaction ratings
  • Tire sales revenue growth
  • Service efficiency and productivity

What You'll Need to Succeed:

To excel in this role, you will require:

  • Exceptional communication and interpersonal skills
  • A strong understanding of tire services and products
  • Ability to work under pressure and meet deadlines

Compensation and Benefits:

The estimated salary for this role is $55,000-$65,000 per year, depending on experience. We also offer a comprehensive benefits package, including health insurance, paid time off, and opportunities for professional growth and development.

Working Environment:

You will be working in a fast-paced retail environment, interacting with customers, colleagues, and managers. A positive attitude, adaptability, and teamwork spirit are essential for success in this role.



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