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Maintenance Technician

1 month ago

Huntersville, North Carolina, United States BH Full time
Job Summary

At BH Management Services, we are committed to creating value through our apartment communities. We are seeking a skilled Maintenance Technician to join our team. As a key member of our maintenance team, you will be responsible for ensuring the physical assets of our properties are well-maintained, and our residents are satisfied with the services they receive.

Key Responsibilities

• Utilize our service request system to schedule and prioritize tasks with daily assistance from the Community Manager and Service Supervisor.

• Repair and replace apartment materials and maintenance requests within the scope of management responsibility, including HVAC, electrical, plumbing, carpentry, drywalling, interior and exterior structural, appliances, and apartment make-readies; including exterior grounds and common areas of the property.

• Monitor the completion of service requests while limiting callbacks and ensuring customer satisfaction.

• Possess a complete understanding and working knowledge of our company policies and procedures. Assist in ensuring that established preventative maintenance programs are implemented, followed, and documented per BH program guidelines.

• Demonstrate the ability to use independent judgment while dealing with moderate to high levels of stress due to meeting deadlines, reprioritizing activities.

• Work with the office team and Maintenance supervisor to complete move-in/move-out reports. Complete work per schedule, discussing as needed any major expense before acting. Report to the Community Manager when completed units are ready to show.

• Assist with identifying and correcting hazardous community conditions, including daily touring of the property and reporting any hazards to the Community Manager and Service Supervisor. May assist with repairing hazards.

• Share on-call responsibilities with the maintenance team; responding to resident requests within 24 hours and hazardous weather problems as soon as made aware of the situation.

• Assist with inventory and ordering supplies, and may be responsible for pick-up of supplies as-needed.

• Other duties as assigned.

Requirements

• Six months to one-year general maintenance and safety experience.

• Demonstrated knowledge of building maintenance and repair and preventative maintenance programs, irrigation and pool systems, large and small appliance repair.

• Basic computer skills/knowledge required to perform job functions.

• Ability to work independently with minimal supervision.

• Excellent time management skills; ability to prioritize work functions.

• A positive, team-oriented attitude, and ability to work with a diverse group of people and customers.

• Required to provide own (industry-specific) hand tools.

• A valid driver's license and/or reliable transportation required.

Preferred Qualifications

• Six months to one-year general knowledge/experience with all major types of heating and air conditioning.

• HVAC certification or ability to obtain.

• EPA Certification in areas of Type II-domestic HVAC systems, 410A- or ability to obtain.

• CPO (Certified Pool Operator) or ability to obtain.

Work Schedule and Environment

• Work schedule: 8am-5pm, Monday-Friday (work schedule may vary). Some overtime may be required including on-call and/or rotating on-call responsibilities as needed to meet business needs.

• The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• This job generally operates in conditions that include an indoor and outdoor environment based on tasks performed. Conditions may include: varying climate, moderate to high noise levels, vibration into hands, chemicals, blood/body fluids, various fumes, odors, vapors, dust, airborne particles, microbial growth, poor ventilation, moving objects, high elevations, slippery surfaces, carpeted, linoleum, hard surfaced floors or cement, cold temperatures below 32° and above 90° Fahrenheit.

• While performing the duties of this job, employees must use safety equipment, PPE (Personal Protective Equipment) and be able to regularly sit or stand, have full range of motion with upper and lower body, continual movement to include, but not limited to, walking, bending, stooping, crawling, climbing stairs and ladders up to 18 feet, building heights up to two (2) stories as tolerated by associate, reaching above/below shoulder, crouching, kneeling, carrying, pushing, pulling a minimum of 50 lbs., up to 100 lbs. with assistance, repetitive hand and foot motion, and frequent use of various equipment and small hand tools.

• This position requires close visual acuity to perform an activity such as reading, writing, viewing a computer terminal performing physical tasks, which may include operating motor vehicles.

• The ability and means to travel locally, overnight, in specific regions or states via automobile and airplane may be required.

Equal Employment Opportunity

BH/B.HOM is an Equal Employment Opportunity Employer. We foster the diverse voices of our community by advocating for inclusivity, celebrating our differences, and continually evolving our practice to make BH/B.HOM a better place to work and live.