Customer Experience Ambassador Taproom
1 week ago
We are looking for a dedicated and customer-centric individual to fill the position of Customer Experience Ambassador Taproom at Southern Pines Brewing Co. In this role, you will play a vital part in delivering an exceptional guest experience, ensuring that every patron feels valued and satisfied with their visit.
Key Responsibilities- Provide top-notch service to guests, addressing their needs and concerns promptly and professionally.
- Maintain a thorough knowledge of our beer menu, including flavor profiles, ingredients, and pairing suggestions.
- Operate point-of-sale systems efficiently, handling transactions and managing cash flow.
- Ensure the taproom remains clean and well-maintained, adhering to high standards of sanitation and safety.
- Bachelor's degree in Hospitality, Marketing, or a related field is preferred; relevant experience may be considered in lieu of education.
- Proficiency in Microsoft Office Suite and ability to learn new software quickly.
- Excellent communication and problem-solving skills; ability to work effectively in a dynamic environment.
- Prior experience in the food and beverage industry is advantageous.
The estimated salary for this role is between $40,000 - $55,000 annually, based on qualifications and experience. We also offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off for relaxation and personal growth.
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Southern Pines Brewing Co Service Specialist
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