Current jobs related to Intake Coordinator - Daleville, Virginia - Protos Security

Job Title: Intake Specialist Job Summary: Protos Security is seeking a highly skilled Intake Specialist to join its team. The successful candidate will be responsible for providing exceptional customer service, collecting data, and initiating requests. This is a fast-paced and dynamic role that requires strong problem-solving skills, attention to detail, and the ability to work in a team environment. Key Responsibilities: * Address incoming requests and inquiries from clients, officers, and service partners * Collect required and optional data with an emphasis on accuracy and completeness * Provide excellent customer service to internal and external customers * Resolve applicable inquiries per defined processes and guidelines * Assist with setting proper expectations with internal and external customers * Use multiple systems and online tools to complete tasks Requirements: * Excellent written and verbal communication skills * Advanced knowledge of basic office applications and ability to learn new proprietary software * Strong problem-solving and analytical skills * Excellent prioritization and time management skills * Strong collaborative and leadership skills * Process driven, detailed oriented, and highly organized * High School Diploma or equivalent required About Protos Security: Protos Security is a dynamic and growing company that values its employees and provides opportunities for growth and development. We are committed to delivering exceptional service to our clients and partners.

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