Accounts Receivable/Collections Specialist

1 day ago


Hot Springs Village, Arkansas, United States Hot Springs Village POA Full time
Job Title: Accounts Receivable/Collections Specialist

Responsible for overseeing and collecting on all assessment customer accounts, as well as coordinating third-party collection efforts.

Key Responsibilities:
  • Provides exceptional customer service for all collection phone inquiries related to assessments.
  • Serves as the liaison for all third-party services to maximize collection of assessment dollars.
  • Coordinates the sending of late notices for all assessment accounts due.
  • Facilitates proactive collection calls for past due assessments.
  • Performs monthly reconciliation of related subledger receivable accounts.
  • Provides property, member, and delinquency metric reports to management on a weekly and monthly basis.
  • Collaborates with Member Services as needed for customer service related to assessments.
Requirements:
  • High School graduate or equivalent.
  • Good customer service and phone skills.
  • Attention to detail and experience with managing data records required.
  • 2-3 years' experience with accounts receivables or collections preferred.
Language Skills:

Ability to read and comprehend written and verbal instructions, as well as communicate effectively with colleagues and customers.

Mathematical Skills:

Ability to perform basic arithmetic operations, including addition, subtraction, multiplication, and division.

Reasoning Ability:

Able to apply common sense understanding to carry out simple one- or two-step instructions and deal with standardized situations.

Certificates, Licenses, Registrations:

Requires a valid Arkansas driver's license and clean driving record with proof of liability insurance.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.



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