Medical Assistant
2 weeks ago
We are seeking a highly skilled Medical Assistant to join our team at Lowell General Hospital. As a Medical Assistant, you will play a vital role in providing exceptional patient care and supporting our healthcare team.
Key Responsibilities- Control and monitor patient flow to maximize efficient use of providers and exam rooms.
- Prepare medical records for patient visits, confirming accuracy with patient identifiers, and entering chief complaint and social history.
- Exercise a high degree of customer service in all interactions with patients, internal and external customers.
- Assist providers, patients, and patient families with admitting patients into the hospital, making out clothing lists, and facilitating smooth transitions to inpatient units.
- Escort patients to exam rooms and prepare them for provider visits, checking to ensure patient comfort, privacy, and safety.
- Ensure patient and personal safety by determining fall risk and implementing appropriate measures.
- Prepare exam rooms for each patient in accordance with their needs.
- Assist and/or chaperone providers/nursing with physical exams, treatments, and procedures as necessary.
- Perform and record vital signs, record patient's stated level of pain, and review lists of medications with patients.
- Perform collection of specimens and/or ensure necessary supplies and equipment are ready for providers to use during visits.
- Perform Point of Care Testing (POC) as ordered, including urine dips, HCG testing, Strep A, HGB A1C, and glucose testing.
- May be required to perform phlebotomy.
- Assist in arranging for diagnostic testing, surgery, and in-patient admissions under the direction of nurses or physicians.
- Assist with patient billing by ensuring CPT code, diagnosis code, and all supplies and procedures are indicated on charting.
- Ensure outside paperwork is scanned into patient's electronic medical records, process and track referrals and prior authorizations as requested/ordered by providers.
- Use proper techniques and procedures for hazardous waste disposal, universal precautions, and body mechanics, maintaining clinic rooms according to infection control and cleaning policies.
- Stock, maintain, and rotate supplies in clinic rooms daily, monitoring expiration dates and ordering supplies as needed.
- Participate in unit-specific quality improvement projects, such as hand washing audits, time-outs, refrigerator/medication logs, and daily/monthly code cart checks.
- Provide administrative support, including coordinating interpreter services, answering telephone calls, taking accurate messages, forwarding messages, and faxing.
- Act as a preceptor for training new hires and MA student externs, participating in peer education.
Tufts Medicine offers a competitive salary and benefits package, including medical, dental, and vision benefits that start on day one, 403(b) retirement plans with company match, tuition reimbursement, free on-campus parking, guaranteed hours and set schedules, professional growth opportunities, and no late nights.
A Tufts Medicine Recruiter will work with every individual applicant personally to review their experience and work history, expedite interviews with Hiring Managers, and calculate fair and equitable wages.
Apply today and start the process for your next exciting career opportunity.
Tufts Medicine is a leading integrated health system bringing together the best of academic and community healthcare to deliver exceptional, connected, and accessible care experiences to consumers across Massachusetts.
We are an equal opportunity employer and value diversity and inclusion at Tufts Medicine.
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