Member Service Manager

3 weeks ago


Jacksonville, Arkansas, United States Sam's Club Full time
Job Overview

Sam's Club is seeking an experienced Member Service Manager to lead our front-end team and provide exceptional customer service. This role requires strong leadership skills, attention to detail, and a passion for driving sales growth.

Responsibilities
  1. Supervise a team of associates, providing guidance and coaching to ensure excellent customer service.
  2. Handle claims and returns, maintaining a high level of customer satisfaction and resolution rate.
  3. Communicate effectively with customers, responding to their needs and concerns in a timely and professional manner.
  4. Manage store operations, including inventory management, zoning, and visual merchandising.
Requirements
  • 6 months retail experience, including operating front-end equipment and 6 months customer service experience.
  • Must be 18 years of age or older.
Benefits

As a Member Service Manager at Sam's Club, you'll enjoy a competitive salary of $25-$34 per hour, depending on your location and experience. Our benefits package includes health benefits, financial benefits, paid time off, and other perks. If you're a motivated and results-driven individual who thrives in a fast-paced environment, we invite you to apply for this challenging and rewarding role.



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