Senior Instrument Technician

6 days ago


Houston, Texas, United States Guitar Center Full time

Guitar Center is a leading music retailer that seeks to develop lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy of creating music.

As our Senior Instrument Technician, you will play a vital role in ensuring that customer-owned instruments are maintained and repaired to the highest standards. This is an excellent opportunity for a skilled technician who is passionate about delivering exceptional customer experiences.

About the Role:

  • Interact with customers to understand their instrument-related needs and provide personalized solutions.
  • Service customer-owned instruments with a high level of craftsmanship, using advanced techniques and tools.
  • Maintain store-owned gear, as requested, to ensure it is in excellent working condition.
  • Complete warranty repair work efficiently and effectively.
  • Participate in ongoing training and development to stay up-to-date with the latest instrument technologies and best practices.

Requirements:

  • Skilled understanding of repairing guitars, including electronics, hardware, and body repairs.
  • Ability to communicate effectively with customers and colleagues, both verbally and in writing.
  • Familiarity with Guitar Center's products and services.
  • Strong problem-solving skills, with the ability to identify and troubleshoot complex instrument issues.

Benefits:

  • A competitive salary of $55,000 - $65,000 per year, depending on experience.
  • A comprehensive benefits package, including medical, dental, vision, and 401(k) matching.
  • Ongoing training and development opportunities to enhance your skills and career prospects.
  • The chance to work with a dynamic team of music enthusiasts who share your passion for delivering exceptional customer experiences.

Why Work at Guitar Center?

Guitar Center is an Equal Opportunity Employer committed to diversity and inclusion. We offer a supportive and inclusive work environment where everyone has the opportunity to grow and succeed. If you are a skilled technician with a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.



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