Shift Team Lead

5 days ago


Scranton, Pennsylvania, United States Dunkin' Full time
Job Summary

The Shift Leader is a key role at Dunkin', responsible for ensuring seamless operations and delivering an exceptional guest experience. As a Shift Leader, you will be the face of our brand, leading a team of Crew Members to achieve our high standards.

Key Responsibilities
  • Coach and develop Crew Members to execute Dunkin' operational standards
  • Deploy team members effectively to meet guest needs and service standards
  • Ensure the restaurant meets safety and sanitation standards
  • Handle guest concerns with a sense of urgency
  • Manage cash handling and maintain a secure environment
  • Lead by example, demonstrating a commitment to excellence and teamwork
Requirements
  • Ability to communicate clearly and effectively
  • Strong leadership and coaching skills
  • Ability to lift 25+ pounds
  • Availability to work weekends
What We Offer

Dunkin' is committed to providing a supportive and inclusive work environment. As a Shift Leader, you will have access to:

  • Competitive salaries and advancement opportunities
  • Training and development programs
  • Health, dental, and vision benefits


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