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Restaurant Operations Manager

1 week ago

Charlotte, North Carolina, United States East Coast Wings + Grill Full time

The role of a Restaurant Operations Manager at East Coast Wings + Grill requires an individual to oversee the day-to-day activities of a casual dining establishment. The primary goal is to ensure that guests have a positive experience by maintaining high standards in menu knowledge, food quality, safety, and sanitation.

Key responsibilities include developing and implementing systems to improve sales, cleanliness, and guest perception. Additionally, the manager must hold all staff accountable for maintaining these standards.

To be successful in this role, one must possess strong leadership skills, excellent communication abilities, and a thorough understanding of menu items, including cooking, serving, and bartending processes.

A minimum of three years of experience in restaurant management at a casual full-service establishment is required. ServeSafe certification is also necessary. The ideal candidate will have a resume that highlights their relevant experience and qualifications.

In addition to managing staff, the Restaurant Operations Manager will be responsible for developing relationships with ownership and key stakeholders to maintain sales and cleanliness standards. This involves working closely with the team to identify areas for improvement and implementing changes to achieve goals.