Genesys Cloud Architect
2 weeks ago
Location: Remote or Hybrid
Requirements:
- 8+ Years of experience in Genesys Cloud Architecture
- Passport Number is Mandatory for H1B & H4 EAD
We are seeking an expert in Genesys Cloud Architecture to create call flows, chat flows, email flows, Outbound and On Queue flows.
The ideal candidate should have experience in building Cloud environments and be proficient in creating & handling development of IVR(VXML) and Routing strategies using GVP Composer 1.8.x for Voice.
Additionally, the candidate should have experience with Platform API integrations, Embedded Framework integration and other options available in Genesys Cloud including Custom Reports and Survey.
Key Responsibilities:
- Design and implement Genesys Cloud solutions
- Develop and maintain Cloud environments
- Collaborate with cross-functional teams
Requirements:
- 8+ Years of experience in Genesys Cloud Architecture
- Proficient in Genesys Cloud Scripting and JavaScript
- Experience with CI/CD pipelines and DevOps methodologies
- Hands-on experience with JSON or JavaScript in web applications
We offer a competitive salary and benefits package to the right candidate.
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