Office Cashier
1 month ago
Forney, Texas, United States
Brookshire Grocery Company
Full time
Job SummaryAs a Cash Handling Associate at Brookshire Grocery Company, you will play a vital role in ensuring the smooth operation of our store's cash handling processes. Your primary responsibility will be to coordinate the flow of money in and out of the store, processing customer transactions for products or services sold in the office. You will also be responsible for assisting customers with locating products, conducting price verifications, and providing efficient check-out services.
Key Responsibilities
- Process requests for Western Union, money orders, lottery tickets, coin redemptions, refunds, equipment rental, etc.
- Prepare cash/check deposits and maintain accurate store financial records and bank deposit logs.
- Check cash register drawers for overages and shortages, reporting discrepancies to management to ensure proper actions are taken.
- Perform various store office activities such as ordering office supplies, assisting cashiers, and answering incoming telephone calls.
- Remain current on tender policies and procedures related to checks, credit, debit, coupons, EBT, WIC, AML, etc.
- Access or memorize product codes and remain familiar with ad and special items.
- Maintain accurate money count in drawer by checking out groceries, providing change, and closing out drawer. Balance cash register drawers and safe funds.
- Accountable for adhering to all local, state, and federal laws regarding sales of restricted items such as tobacco, alcohol, and cannabis-based and pharmaceutical products.
- Provide friendly and customer service-oriented attitude by greeting customers, answering questions, and responding to customer complaints.
- Maintain clean, safe, and sanitary working and shopping environment by adhering to Company safety procedures.
- Intermediate knowledge of cash register.
- Basic mathematical and counting skills.
- Basic knowledge of tender policies and procedures.
- Basic knowledge and compliance of state laws regarding the sale of alcohol, tobacco, and lottery, as applicable.
- Basic knowledge of anti-money laundering and other government regulations related to monetary transactions.
- Ability to effectively communicate (in written and verbal form) with customers and partners.
- Ability to multi-task and work in a fast-paced environment.
- Ability to maintain a high level of accuracy.
- Ability to remain courteous with customers at all times.
- Ability to work well with fellow partners and promote a team environment.
- Ability to work flexible schedules including nights, weekends, and holidays.
- Minimum of 16 years of age required.
- Anti-Money Laundering (AML) certification required.
- TABC/LACT certification required where applicable.
- Health Insurance Portability and Accountability Act (HIPAA) certification required.
- Typically involves on-the-job training.
- Continuously required to use close vision, distance vision, depth perception, or the ability to focus.
- Continuously required to stand or walk.
- Frequently required to talk and hear.
- Frequently required to use hands for reaching, touching, or handling.
- Frequently required to use fine finger movements (ex. sorting and typing).
- Occasionally required to push, pull, maneuver, or lift objects up to 40 lbs.
- Occasionally required to push, pull, maneuver, or lift objects up to 75 lbs.
- Occasionally required to bend, kneel, or squat.
- Attendance at work is required.
- Work is generally performed in a retail store.
- Occasionally exposed to cleaning agents.
- Quiet to moderate noise level.
