Customer Service Representative

1 week ago


Nolensville, Tennessee, United States Twice Daily Full time

We are seeking a motivated and friendly individual to join our team as a Customer Service Representative at Twice Daily in Nashville, TN. As a key member of our staff, you will be responsible for providing exceptional customer service, ensuring a positive experience for our guests.

Job Description:

  • About Us: Our parent company, Tri Star Energy, is a growing family-owned business with over 2.5K employees and nearly 200 locations, serving the Southeast region.
  • Role Overview: In this role, you will work in a fast-paced environment, interacting with guests, handling cash transactions, operating a cash register, stocking shelves, cleaning restrooms, and promoting sales.
  • Main Responsibilities: Welcome guests, respond to their needs, resolve issues, maintain a clean store, and adhere to safety and health standards.
  • Working Conditions: This position requires working varied shifts, including nights and weekends. You will be standing for long periods, lifting up to 50 pounds, and performing basic math functions.
  • Benefits: We offer competitive pay ($15-$18 per hour), weekly pay with daily pay option, same-day start, 401(k) matching, affordable healthcare insurance, paid training, PTO for all employees, healthy meal perks, fuel and store discounts, part-time and full-time schedules, tuition reimbursement up to $2,500/year, pet and life insurance programs, unlimited referral bonus program, internal preference for promotions, and ongoing career development training.

Requirements:

  • Minimum Qualifications: 18+, clear communication, able and willing to lift and stock inventory up to 50 pounds, accountable, reliable, punctual, team-first attitude, coachable, ability to stand on your feet during entire shift, and perform basic math functions.
  • Preferred Qualifications: Prior C-store, retail, food service, or customer service experience, bilingual, desire for personal and professional advancement, shift flexibility, and weekend availability.


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