Pet Care Clinic Team Lead
7 days ago
The Pet Care Clinic Team Lead is a senior-level position at PetIQ, responsible for leading a team of veterinary clinic assistants and overseeing the daily operations of our mobile veterinary clinics. This role requires a highly skilled and experienced individual with excellent leadership and communication skills.
About PetIQPetIQ is a leading provider of pet health and wellness services, dedicated to delivering exceptional care and service to pets and their families. Our mobile veterinary clinics offer a unique opportunity to work in a fast-paced and dynamic environment, providing a range of services to clients and their pets.
Key Responsibilities- Lead and manage a team of veterinary clinic assistants to achieve high-quality patient care and excellent customer service.
- Develop and implement process improvements to enhance clinic efficiency and customer satisfaction.
- Maintain accurate records and reports, including pet records, bio notes, and incident reports.
- Participate in ongoing education and training to stay up-to-date on industry developments and best practices.
- Master's degree in a related field (e.g., animal science, business administration) or equivalent experience.
- Minimum 5 years of experience in a supervisory role, preferably in a veterinary setting.
- Strong leadership and communication skills, with the ability to motivate and guide a team.
- Excellent problem-solving and analytical skills, with the ability to make sound decisions.
- Ability to work independently and as part of a team, with a strong focus on customer satisfaction.
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Mobile Pet Health Operations Manager
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