Pet Care Clinic Team Lead

7 days ago


Westfield, Massachusetts, United States PetIQ Full time
About the Role

The Pet Care Clinic Team Lead is a senior-level position at PetIQ, responsible for leading a team of veterinary clinic assistants and overseeing the daily operations of our mobile veterinary clinics. This role requires a highly skilled and experienced individual with excellent leadership and communication skills.

About PetIQ

PetIQ is a leading provider of pet health and wellness services, dedicated to delivering exceptional care and service to pets and their families. Our mobile veterinary clinics offer a unique opportunity to work in a fast-paced and dynamic environment, providing a range of services to clients and their pets.

Key Responsibilities
  • Lead and manage a team of veterinary clinic assistants to achieve high-quality patient care and excellent customer service.
  • Develop and implement process improvements to enhance clinic efficiency and customer satisfaction.
  • Maintain accurate records and reports, including pet records, bio notes, and incident reports.
  • Participate in ongoing education and training to stay up-to-date on industry developments and best practices.
Requirements
  • Master's degree in a related field (e.g., animal science, business administration) or equivalent experience.
  • Minimum 5 years of experience in a supervisory role, preferably in a veterinary setting.
  • Strong leadership and communication skills, with the ability to motivate and guide a team.
  • Excellent problem-solving and analytical skills, with the ability to make sound decisions.
  • Ability to work independently and as part of a team, with a strong focus on customer satisfaction.
Estimated Salary Range:$80,000 - $100,000 per year

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