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Supply Chain Coordinator

1 month ago

Santa Monica, California, United States Chipton Ross Inc. Full time
Job Summary

We are seeking a highly organized and detail-oriented Supply Chain Coordinator to join our team at Chipton Ross Inc. The ideal candidate will have excellent communication skills, a strong work ethic, and the ability to work effectively in a fast-paced environment.

Key Responsibilities

  • Resolve customer inquiries and concerns related to distributor cooler repairs, disposals, branding projects, products, claims, and customer concerns.
  • Initiate transportation track and trace as required.
  • Investigate and resolve problems through root cause analysis using various reports and data to resolve logistics challenges.
  • Monitor and provide status updates on cooler service tickets.
  • Maintain distributor customer master data.
  • Provide logistics and transfer support as needed.
  • Assist with point of sales experience.

Requirements

  • 0-1+ years' experience in customer service and logistics operations.
  • Outstanding customer service skills.
  • Excellent written and verbal communication skills.
  • Strong organizational and problem-solving skills.
  • Basic analytical skills with Microsoft Excel experience.
  • Fluent in English.

Preferred Requirements

  • Basic knowledge of logistics functions within SAP or a comparable ERP system.
  • Bilingual a plus.

Education

Bachelor's Degree preferred, ideally in a related field to the position requirements.

**Education MUST be accredited**