Personal Shopper Associate
4 weeks ago
Job Summary: We are seeking a highly motivated and customer-focused Personal Shopper Associate to join our team at Sam's Club. As a Personal Shopper Associate, you will be responsible for providing exceptional customer service, processing memberships, and promoting the value of our products and services.
Key Responsibilities:
- Develop and support membership by providing information on membership benefits, promoting the value of our products and services, and processing memberships, upgrades, and credit accounts.
- Participate in sales and marketing events to meet membership goals.
- Maintain the safety of our facility by following all safety standards, procedures, and guidelines.
- Fulfill member orders by reviewing orders, pulling items from shelves, scanning items, wrapping and palletizing items, and ensuring the accuracy of orders and invoices.
- Provide member service by acknowledging the member, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting our products and services.
Requirements:
- High school diploma or equivalent required.
- Previous customer service experience preferred.
- Ability to work in a fast-paced environment and meet membership goals.
- Ability to lift up to 25 pounds and stand for long periods of time.
Benefits:
- Competitive pay and performance-based bonus awards.
- Health benefits, including medical, vision, and dental coverage.
- Financial benefits, including 401(k), stock purchase, and company-paid life insurance.
- Paid time off benefits, including PTO, parental leave, family care leave, bereavement, jury duty, and voting.
About Sam's Club:
At Sam's Club, we offer a supportive and inclusive work environment that values diversity and promotes opportunities for growth and development. We are committed to providing our members with exceptional service and value, and we are seeking individuals who share our passion for delivering outstanding results.
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