Medical Billing Specialist

3 days ago


Rochester, New York, United States TEKsystems Full time
About the Role

We are seeking a highly skilled and detail-oriented Medical Billing Specialist to join our team at TEKsystems.

Key Responsibilities
  • Respond to customer inquiries regarding their financial needs and account information in a timely and professional manner.
  • Work closely with the billing team to verify patient information and resolve any discrepancies.
  • Process new patient information and updates through our system.
  • Identify and obtain missing information by conducting outreach efforts.
  • Review and process paper reports, ensuring accurate data entry into our system.
  • Conduct thorough research on customer accounts and navigate multiple screens to gather correct information.
  • Provide prompt and courteous responses to customer inquiries.
  • Utilize creative solutions to resolve customer issues and concerns.
  • Ensure compliance with all company policies and procedures.
  • Effectively communicate product benefits and services to clients.
Requirements
  • A high school diploma or equivalent is required. A higher level of education is preferred.
  • Proficiency in customer service and electronic documentation is essential.
  • Excellent communication and interpersonal skills are necessary for success in this role.
  • Previous experience in customer service or a related field is highly desirable.
Compensation and Benefits

The salary range for this position is approximately $16.50 - $18.50 per hour, commensurate with experience. We offer a comprehensive benefits package, including:

  • Health, dental, and vision insurance
  • 401(k) retirement plan with employer match
  • Life insurance and disability coverage
  • Employee assistance program
  • Transportation benefits
About Us

TEKsystems is a leading provider of technology services and solutions. We help organizations activate ideas and solutions to drive transformation and growth. As a partner in transformation, we work with progressive leaders to drive change and deliver results.

We are an equal opportunity employer and welcome applications from diverse candidates.



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