State Farm Insurance Representative

4 days ago


Villa Rica, Georgia, United States State Farm Insurance Full time

About This Role

We are seeking an experienced and customer-focused individual to join our team as a Customer Service Representative at State Farm Insurance. As a key member of our customer service team, you will be responsible for providing exceptional service and support to our customers.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a professional and timely manner;
  • Process policy applications, renewals, and cancellations;
  • Handle billing and payment inquiries;
  • Assist customers with policy changes and updates;
  • Collaborate with team members to ensure customer satisfaction;
  • Maintain accurate customer records and update information as needed;
  • Stay up-to-date on industry trends and changes in insurance policies.

Requirements:

  • High school diploma or equivalent required;
  • 1-2 years of customer service experience preferred;
  • Excellent communication and interpersonal skills;


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