Technical Service Representative

3 weeks ago


Springfield, Virginia, United States BAE Systems USA Full time
About Our Company

BAE Systems is a leading provider of defense and commercial electronics. Our innovative solutions empower employees to make a difference. We deliver cutting-edge products and services for air, land, and naval forces, and our commitment to diversity, equity, and inclusion sets us apart.


Job Description

This role involves providing user support and customer service on customer-supported computer applications and platforms. The successful candidate will troubleshoot problems, advise on the appropriate action, and respond to queries, isolating issues and determining solutions. You will also be responsible for collecting information through customer conversations and accessing support tools.


Skills and Qualifications
  • A strong background in customer service and technical support
  • Excellent communication and problem-solving skills
  • The ability to work effectively in a fast-paced environment
  • A current, active TS SCI

Salary and Benefits

We offer a competitive salary of $76,120 - $128,480 per annum, as well as a range of benefits including health insurance, a 401(k) savings plan, and paid time off.



  • Springfield, Virginia, United States Arena Technical Resources Full time

    Job Summary: We are seeking a skilled Cloud Engineer to join our team at Arena Technical Resources, LLC. As a Cloud Engineer, you will be responsible for designing and deploying cloud-based systems, optimizing system performance, integrating with enterprise authentication services, establishing/improving system monitoring, maintaining established security...


  • Springfield, Virginia, United States Virtual Service Operations Full time

    Virtual Service Operations is a hybrid cloud and managed services consulting firm that seeks a seasoned Azure Consultant to join our team in Springfield, VA. As a Technical Azure Consultant, you will be responsible for analyzing technical requirements, developing effective solutions, and assisting in architectural designs.Estimated Salary: $140,000 -...


  • Springfield, Virginia, United States Interstate Moving Relocation Logistics Full time

    About the PositionWe are seeking an experienced Transportation Services Representative to join our team at Interstate Moving Relocation Logistics. As a key member of our sales team, you will be responsible for writing orders for the Company's services within the territory authorized to be served by the Company.The ideal candidate will have excellent...


  • Springfield, Virginia, United States UPSLOPE ADVISORS, INC Full time

    About the JobWe are seeking a highly skilled Customer Service Representative to join our team at UPSLOPE ADVISORS, INC. This is a unique opportunity to work with government clients and provide expert support services.Key ResponsibilitiesProvide technical support to government clients, responding to inquiries via phone, email, or chat.Investigate and...


  • Springfield, Virginia, United States Giant Food Full time

    Opportunity OverviewWe are seeking a Customer Service Representative to join our team at Giant Food. As a Customer Service Representative, you will be responsible for providing excellent customer service and ensuring a positive shopping experience for our customers.About the RoleThis is an exciting opportunity to work in a fast-paced retail environment where...


  • Springfield, Virginia, United States Pollo Campero Full time

    Join Our Team as a Customer Service Representative:At Pollo Campero, we're seeking a motivated Customer Service Representative to join our front-of-house team in Springfield, VA. This role offers a competitive salary of around $13.00 per hour.Key Responsibilities:Provide top-notch customer service by listening to their needs and making tailored...


  • Springfield, Virginia, United States The Children's Place Full time

    Join Our TeamWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and achieving sales goals.**Responsibilities:**Provide fast, friendly,...


  • Springfield, Virginia, United States Jon Parker - State Farm Agent Full time

    As a representative of Jon Parker - State Farm Agent, you will play a vital role in helping our business grow through value-based conversations and remarkable customer experience.We are seeking an energetic professional interested in establishing customer relationships, developing leads, and marketing appropriate products and services. This is a fantastic...


  • Springfield, Virginia, United States Regal Entertainment Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Floor Staff member at Regal Entertainment.This is a dynamic role that requires excellent communication skills, a positive attitude, and the ability to work in a fast-paced environment. As a key representative of our company, you will be responsible for...


  • Springfield, Virginia, United States Rack Room Shoes Full time

    Rack Room Shoes is seeking a Customer Service Representative to join our team at the Springfield Town Center. As a Customer Service Representative, you will be responsible for creating an exceptional shopping experience for customers by maintaining awareness of company service standards and sales promotions. Your primary duties will include maintaining...


  • Springfield, Virginia, United States Island Hospitality Full time

    Job SummaryThis Cleaning Services Representative position is responsible for maintaining the cleanliness and organization of our hotel. The successful candidate will be proactive, reliable, and able to work independently.Main Duties:Clean guest rooms, including making beds, restocking linens, and emptying trash.Maintain public areas, such as lobbies and...


  • Springfield, Virginia, United States UPSLOPE ADVISORS, INC Full time

    OverviewUPSLOPE ADVISORS, INC is a professional engineering services company that provides expert mission-first technical and programmatic support for US Intelligence Community (IC), Department of Defense (DoD), and Federal agencies.


  • Springfield, Virginia, United States Fidelity Power Systems Full time

    Fidelity Power Systems is one of the nation's largest distributors and services providers in the mid-Atlantic region. We offer commercial, industrial, and residential emergency power systems including standby generators, paralleling switchgear, and automatic transfer switches.We are seeking a Customer Service Representative/Dispatcher to join our team in...


  • Springfield, Virginia, United States Virginia Tire & Auto Full time

    About the Role:As a Customer Service Representative at Virginia Tire & Auto, you will play a critical role in delivering exceptional customer experiences, ensuring customer satisfaction, and driving sales growth.Main Responsibilities:Interact with customers in a friendly, courteous, and professional manner, responding to their queries and resolving any...


  • Springfield, Virginia, United States Giant Food Full time

    Job SummaryWe are seeking a Cashier and Customer Service Representative to join our team at Giant Food. As a key member of our store staff, you will play a critical role in delivering exceptional customer service, ensuring accurate transactions, and maintaining a positive shopping experience for our customers.In this role, you will have the opportunity to...


  • Springfield, Virginia, United States USmax Corporation Full time

    About the JobWe are seeking a skilled and motivated individual to join our team as a Junior Helpdesk Specialist. In this role, you will be responsible for providing technical assistance and support to our clients, responding to queries and resolving technical issues related to computer systems, hardware, or software.The successful candidate will possess a...


  • Springfield, Virginia, United States Wireless Vision Full time

    Job SummaryWe are seeking a highly motivated Sales and Service Representative to join our team at Wireless Vision. As a key member of our retail staff, you will be responsible for providing exceptional customer service, selling wireless products and services, and meeting sales goals.


  • Springfield, Virginia, United States Community Veterinary Partners Full time

    Customer Service Representative JobWe are seeking a highly skilled and compassionate Animal Hospital Customer Service Representative to join our team at Community Veterinary Partners. As a key member of our front office staff, you will be responsible for providing exceptional customer service to our clients and their pets.The ideal candidate will have 1+...


  • Springfield, Virginia, United States UPSLOPE ADVISORS, INC Full time

    At UPSLOPE ADVISORS, INC, we are seeking a highly skilled Technical Support Specialist to join our team. This role will provide crucial support to the Customer Care Support Center (CCSC) Desk Support and Management services for a local government agency.Responsibilities:Provide technical assistance and support to government clients and end-users via phone,...


  • Springfield, Virginia, United States The Children's Place Full time

    Key Accountabilities:Provide fast, friendly, and accurate service at the cashwrap while educating customers on the benefit of the PLACE CardMaintain appropriate stock levels and ensure that all sizes and styles are representedFollow company standards of merchandise presentation, signage, and displaySupport and maintain a neat, clean, and organized stockroom...