Banquet Team Lead

3 weeks ago


Austin, Texas, United States AccorHotel Full time

Job Summary:

We are seeking an experienced Banquet Manager to lead our team in delivering exceptional service to our guests.

Main Responsibilities:

  • Oversee the Banquet team in all aspects of the department and ensure service standards are followed.
  • Consistently offer professional, friendly, and engaging service.
  • Address guest concerns and react quickly and professionally.
  • Work closely with the Culinary and Stewarding team to ensure all banquet meeting requirements are in place.
  • Manage the departmental budget and scheduling and payroll support for the Banquet department.
  • Follow outlet policies, procedures, and service standards.
  • Follow all safety and sanitation policies when handling food and beverage.

Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

  • Previous leadership experience in food & beverage required.
  • Computer literate in Microsoft Windows applications required.
  • University/College degree in a related discipline preferred.
  • Excellent communication and organizational skills.
  • Strong interpersonal and problem-solving abilities.
  • Highly responsible & reliable.
  • Ability to work well under pressure in a fast-paced environment.
  • Ability to work cohesively as part of a team.
  • Ability to focus attention on guest needs, remaining calm and courteous at all times.

Work Environment:

This role is based in a hotel environment and requires working in a fast-paced environment.

Preferred Qualifications:

A university/college degree in a related discipline is preferred.

Accommodations:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


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