Banquet Team Lead
3 weeks ago
Job Summary:
We are seeking an experienced Banquet Manager to lead our team in delivering exceptional service to our guests.
Main Responsibilities:
- Oversee the Banquet team in all aspects of the department and ensure service standards are followed.
- Consistently offer professional, friendly, and engaging service.
- Address guest concerns and react quickly and professionally.
- Work closely with the Culinary and Stewarding team to ensure all banquet meeting requirements are in place.
- Manage the departmental budget and scheduling and payroll support for the Banquet department.
- Follow outlet policies, procedures, and service standards.
- Follow all safety and sanitation policies when handling food and beverage.
Requirements:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
- Previous leadership experience in food & beverage required.
- Computer literate in Microsoft Windows applications required.
- University/College degree in a related discipline preferred.
- Excellent communication and organizational skills.
- Strong interpersonal and problem-solving abilities.
- Highly responsible & reliable.
- Ability to work well under pressure in a fast-paced environment.
- Ability to work cohesively as part of a team.
- Ability to focus attention on guest needs, remaining calm and courteous at all times.
Work Environment:
This role is based in a hotel environment and requires working in a fast-paced environment.
Preferred Qualifications:
A university/college degree in a related discipline is preferred.
Accommodations:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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