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Bakery Team Leader

2 months ago

Hadley, Massachusetts, United States Whole Foods Market IP, L.P. Full time
Job Summary

We are seeking a highly skilled and experienced Bakery Team Leader to join our team at Whole Foods Market. As a key member of our store operations team, you will be responsible for leading the Bakery team and ensuring the highest level of customer service and product quality.

Key Responsibilities
  • Leadership and Team Management
    • Lead and motivate the Bakery team to achieve sales and operational goals
    • Develop and implement strategies to improve team performance and customer satisfaction
    • Conduct regular team meetings and provide feedback and coaching to team members
  • Customer Service
    • Ensure that all customers receive exceptional service and are satisfied with their shopping experience
    • Respond promptly to customer complaints and concerns
    • Develop and implement strategies to improve customer loyalty and retention
  • Inventory Management
    • Manage inventory levels and ensure that all products are stocked and displayed effectively
    • Conduct regular inventory audits and implement strategies to reduce waste and improve efficiency
    • Develop and implement strategies to improve product presentation and merchandising
  • Operational Excellence
    • Ensure that all store operations are running smoothly and efficiently
    • Identify and implement opportunities to improve processes and reduce costs
    • Develop and implement strategies to improve store appearance and maintain a clean and safe environment
Requirements
  • Experience
    • Minimum 2 years of experience in a retail or food service management role
    • Proven track record of success in leading teams and achieving sales and operational goals
  • Skills
    • Excellent leadership and communication skills
    • Ability to work in a fast-paced environment and prioritize multiple tasks
    • Strong analytical and problem-solving skills
    • Ability to lift 50 pounds and stand for long periods of time
Working Conditions

The Bakery Team Leader will work in a fast-paced retail environment and will be required to stand for long periods of time, lift 50 pounds, and work in a variety of temperatures. The ideal candidate will be able to work a flexible schedule, including nights, weekends, and holidays as needed.