Store Manager Trainee

2 weeks ago


MagstattleBas, Grand Est, United States Insomnia Cookies Full time
About the Role

We are seeking a highly motivated and experienced Store Manager in Training to join our team at Insomnia Cookies in Omaha, NE. As a Store Manager in Training, you will be responsible for leading a team of 2-5 team members, supervising cookie sales and customer deliveries, and supporting the Store Ops Manager with ordering, inventory control, and scheduling.

Key Responsibilities
  • Perform as Manager-on-Duty during scheduled shifts when the Store Ops Manager is not present.
  • Supervise, train, and coach team members to ensure excellent customer service and sales performance.
  • Lead new hourly staff onboarding and initial training.
  • Conduct initial interviews for potential new hires in the manager's absence.
  • Support the Store Ops Manager with ordering, inventory control, and scheduling.
  • Hold staff accountable to Insomnia Cookies' standards, including baking, uniform, and company policies.
  • Upsell and provide excellent customer service to ensure customer satisfaction.
Requirements
  • At least 1 year of experience in a supervisory role within a restaurant or retail store.
  • Prior experience conducting in-person interviews of hourly support staff.
  • Prior Point of Sale (POS) systems experience.
  • Ability to utilize MS Office, Word, and our Applicant Tracking System.
  • Ability to work a 4-5 day work week and 1-2 mid-to-late shifts throughout the latter part of the week (Thurs-Sun).
  • Must be 18 years of age or older and have legal eligibility for employment in the United States.
What We Offer
  • Market competitive hourly compensation.
  • Eligibility for end of period store bonus.
  • Excellent comprehensive benefits on the 1st day of the month after 60 days of employment.
  • $25.00 monthly cellphone stipend.
  • Pet Insurance for your furry loved ones.
  • 10 days of paid vacation plus 2 paid Insomnia Personal Days of Wellness.
  • Job stability with a rapidly growing and reputable company.
  • Achievable growth/promotion opportunities.
  • You get to work in a fun, exciting team environment.
  • FREE cookies with every shift.

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