Customer Experience Ambassador
6 days ago
As a Customer Experience Ambassador, you will be responsible for delivering exceptional customer experiences through effective communication, relationship building, and store merchandising. This role requires strong interpersonal skills, attention to detail, and the ability to work independently in a fast-paced environment.
Key Responsibilities
- Represent Mondelz International in front of in-store employees and collaborate with sales representatives to optimize product visibility and promotional displays
- Carry out in-store visits according to established merchandising procedures, ensuring all products are well-represented and stocked
- Enhance seasonal sales, seasonal displays, and new product launches by demonstrating a positive and upbeat attitude
- Develop and maintain relationships with store managers and sales representatives to ensure negotiated plans are followed and any issues are communicated effectively
- Follow daily schedules set by the merchandising manager to ensure efficient in-store service delivery
Requirements
- Be at least 18 years old, have a valid driver's license, and proof of auto insurance
- Possess a positive and professional attitude, with self-motivation and the ability to work independently
- Ability to drive a personal vehicle to various store locations (mileage reimbursement provided)
- Capacity to perform hard work in a fast-paced environment, meeting defined physical activities such as repetitive lifting, bending, and carrying up to 25 lbs
- Previous retail or grocery experience is an asset
Benefits
- Hourly compensation rate estimated at $15-$17 per hour based on relative experience
- Comprehensive benefits package including 401k Savings Plan, mileage reimbursement, and Internet reimbursement when required
- Opportunities for career advancement within the company
- Health and Well-Being Program, Employee Assistance Program (EAP), and safety equipment provision
About Us
Mondelz International is the maker and baker of iconic brands, including Oreo, Chips Ahoy, Ritz, Triscuit, Swedish Fish, and Sour Patch Kids. We produce well-loved household favorites, providing consumers with the right snack, at the right moment, made the right way.
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