Welcome Specialist

6 days ago


Valparaiso, Florida, United States Heritage Restaurant Group Full time
About Us

We're a fun and casual restaurant group dedicated to serving up more than just great food. Our team is passionate about delivering exceptional customer experiences and fostering a positive work environment that promotes growth and development.

We're seeking a Welcome Specialist to join our quick service pizzeria team As a key member of our front-of-house team, you'll be responsible for creating a warm and inviting atmosphere for our guests.

Your primary responsibilities will include managing incoming and outgoing guests, taking orders over the phone, and delivering outstanding service. You'll work closely with our servers and kitchen staff to ensure seamless execution of orders and provide timely updates to our guests.

If you're a friendly, organized individual with excellent communication skills and a passion for delivering top-notch service, we'd love to hear from you

About the Role
  • Warmly greet guests upon arrival and manage waitlist effectively
  • Bus, clean, and sanitize tables as needed
  • Accept takeout orders over the phone and manage quote times during busy periods
  • Deliver and process takeout orders upon guest arrival
Requirements
  • Previous experience in a restaurant preferred but not required
  • Excellent communication skills, both in-person and over the phone
  • Ability to learn our point-of-sale system
  • Highly organized with a strong ability to multitask
What We Offer
  • Competitive hourly rate: $14-$17 per hour
  • Health, dental & vision insurance for full-time team members
  • Paid Time Off (PTO) for all team members
  • Sick time for full-time members
  • Flexible scheduling
  • Company-wide employee discounts, including Ricochet Tacos and Blockhead Beerworks
  • 401(k) benefits with company matching

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