Service Advisor Opportunity for Growth

1 week ago


Delaware, United States PFM FLEET SERVICE Full time

PFM FLEET SERVICE offers a challenging and rewarding Service Advisor position, perfect for those seeking career growth and advancement opportunities.

About PFM FLEET SERVICE

We are a rapidly growing local company that values building long-term relationships with our customers and employees. Our commitment to providing exceptional service and care has earned us a loyal customer base and a reputation for excellence in the industry.

Salary

The estimated salary for this position is $1,400 per average repair order (ARO), with opportunities for pay increases as responsibility grows.

Job Description

As a Service Advisor at PFM FLEET SERVICE, you will be responsible for building strong relationships with our fleet managers and drivers, ensuring that their vehicles receive the best possible service. You will interact with customers multiple times per week, setting appointments, making estimates, and working with our parts department to obtain correct parts. Your goal will be to provide excellent customer service, track revenue and key performance indicators, and work towards achieving our company's goals.

Required Skills and Qualifications

To succeed in this role, you must be highly motivated and driven, with a passion for delivering exceptional service. You should have basic knowledge of automotive and truck systems, as well as excellent communication and interpersonal skills. We encourage career growth and advancement within the company, offering training and development opportunities to help you reach your full potential.

Benefits

We offer a comprehensive benefits package, including health, dental, vision, life, and pet insurance, as well as employee discounts and a 5-day workweek with consistent hours. Our employees also enjoy off-site paid training, uniforms provided at no cost, and opportunities for pay increases as responsibility grows.

Career Path

This role offers a clear path for career advancement, with opportunities to move into leadership positions such as Service Manager, General Manager, or other roles within the company. We prioritize internal promotions over external hires, ensuring that our employees have the opportunity to grow and develop within the organization.


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