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Commercial Lending Support Specialist
2 months ago
Location: This role may also be based out of various offices. Travel to other locations may be necessary.
POSITION SUMMARY: The primary function of this role is to support commercial loan officers in all facets of the commercial lending process. This includes preparing reports, memoranda, commercial loan documentation, and any necessary paperwork to finalize loan files for the processing of commercial loan documents.
KEY RESPONSIBILITIES include, but are not limited to:
- Maintaining the bank's primary operating system and the documentation systems within the department.
- Requesting personal and business financial data and addressing customer inquiries regarding this information. A high level of accuracy and attention to detail is essential in serving commercial clients.
- Assisting in the management of assigned commercial portfolios.
- Communicating with clients, legal representatives, lenders, underwriters, and credit analysts as required.
- Ensuring the accuracy and completeness of financial documents before they are forwarded to Commercial Lending Assistants for tracking.
- Verifying new commercial loans for accuracy pre- and post-closing, ensuring all necessary documents are signed and filed appropriately.
- Updating and managing monthly/quarterly loan policy exception reports, including monitoring existing exceptions for potential removal.
- Preparing forms for loan maturity and renewal, including Customer Due Diligence and Beneficial Ownership documentation.
- Generating EDR reports, credit assessments, flood determinations, appraisals/in-house evaluations, property searches, and HMDA reports as necessary.
- Assisting with commercial loan worksheets and collateral charts for new loan requests that do not require extensive analysis, and managing annual reviews for commercial loan officers on relationships valued between $500,000 and $1,000,000.
- Verifying current insurance documents and contacting agents as needed.
- Facilitating loan closings with clients in the absence of the Loan Officer (may require travel).
- Assisting clients with inquiries related to accounts (loans & deposits), setting up automatic payments, and/or initiating requests for business deposit accounts.
- Understanding and supporting all BSA/AML responsibilities relevant to the position, consistently and accurately executing these duties in compliance with the Bank's internal policies.
- Acting as a secondary contact for clients when the commercial loan officer is unavailable.
No supervisory responsibilities.
QUALIFICATIONS
To succeed in this role, an individual must be able to perform each essential duty satisfactorily with a high degree of accuracy. The individual should be proficient in utilizing technology and actively participating in team efforts. The qualifications listed below represent the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
EDUCATION and/or EXPERIENCE
An Associate's degree (A.A.) or equivalent from a two-year college or technical school; or six months to one year of related experience and/or training; or an equivalent combination of education and experience.
LANGUAGE SKILLS
Ability to read and interpret documents such as safety regulations, operating and maintenance instructions, and procedural manuals. Ability to write routine reports and correspondence. Ability to effectively communicate before groups of customers or employees. Ability to present information effectively to management.
MATHEMATICAL SKILLS
Ability to perform basic arithmetic operations. Ability to calculate figures and amounts such as discounts, interest, commissions, bonuses, etc., using a calculator.
REASONING ABILITY
Ability to apply common sense and understanding to carry out instructions provided in written, oral, or diagram form. Ability to address problems involving several concrete variables in standardized situations. Strong organizational and decision-making skills are also required.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands and fingers to operate office equipment, telephones, etc.; and talk or hear. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and the ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The noise level in the work environment is usually moderate.
Equal Opportunity Employer, including disability and protected veteran status.
