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Technical Service Delivery Professional

3 weeks ago

Midland, Texas, United States OakTree Staffing Full time
Technical Service Delivery Professional

OakTree Staffing is an excellent staffing agency that connects top talent with amazing companies. We are currently seeking a Technical Service Delivery Professional to join our team. In this role, you will be responsible for providing technical support to internal customers, troubleshooting complex issues, and resolving problems in a timely manner.

Key Responsibilities:
  • Manage and resolve complex service requests related to PCs, servers, networks, audio visual equipment, hardware and software malfunctions.
  • Collaborate with other support teams to ensure customer issues are resolved in a timely manner.

Requirements:
  • 5+ years of experience working both independently and in a team-oriented, collaborative environment.
  • Ability to deal tactfully with vendors, suppliers, and contractors who provide a broad spectrum of products and services.
  • Advanced knowledge of MS Office Suites, Office 365, One Drive, Windows Operating Systems, networking, TCP/IP, Active Directory, and Windows 10 troubleshooting.

Estimated Salary: $90,000 - $115,000 per annum.

We offer a comprehensive benefits package, flexible working hours, and opportunities for career advancement. If you are a skilled technical professional looking for a challenging role, please apply.