Customer Outfitter and Service Expert

1 day ago


Summerville, South Carolina, United States Fleet Feet Full time
About Fleet Feet

Fleet Feet is a leading retailer of running shoes and gear, dedicated to empowering customers to achieve their fitness goals. With a strong e-commerce presence and over 180 stores across the country, we offer a unique opportunity for career advancement and personal growth.

Job Description

As a Customer Outfitter and Service Expert, you will play a critical role in driving sales and delivering exceptional customer experiences. Your primary responsibilities will include:

Key Responsibilities
  • Develop and maintain relationships with customers, understanding their needs and preferences.
  • Recommend products and services that meet customer needs, using your knowledge of our offerings and industry trends.
  • Collaborate with colleagues to achieve sales targets and enhance overall customer satisfaction.
  • Stay up-to-date on product knowledge, industry developments, and best practices in customer service.
Qualifications
  • 2+ years of retail sales experience, preferably in a customer-facing role.
  • Strong communication and interpersonal skills, with the ability to build rapport with customers and colleagues.
  • Able to work a flexible schedule, including evenings, weekends, and holidays.
  • Associate's degree or higher in a related field, such as marketing or business administration.
Salary and Benefits

The estimated annual salary for this position is $48,000 - $65,000, depending on experience and qualifications. Additionally, we offer a comprehensive benefits package, including medical, dental, and vision insurance, as well as 401(k) matching and paid time off.



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