Salesforce Platform Manager
4 weeks ago
At Service Credit Union, we're seeking a highly skilled Salesforce Administrator to join our team. As a key member of our organization, you'll be responsible for managing the daily changes and updates within the Salesforce FSC platform.
This includes validating and performing quality checks on systematic changes, as well as reaching out to relevant business areas when necessary. You'll also configure and customize Salesforce to meet business requirements.
Key responsibilities include:
- Serving as primary business owner of the Salesforce Platform with 400+ users.
- Designing and implementing effective business processes and workflows.
- Building high-quality APIs and complex system components integrating appropriate technologies as needed.
- Designing and building integration solutions based on functional and technical requirements.
- Creating, setting, maintaining, monitoring, and reporting on internal SLAs and KPIs.
- Creating and customizing reports and dashboards.
Requirements include:
- Bachelor's degree in Computer Science, IT, Business, or related field or equivalent professional and technical experience.
- Two years of experience as a Certified Salesforce Administrator.
- Experience deploying software such as a CRM using an agile development approach.
- Knowledge of assessing business models and their integration with technology.
- Knowledge of business requirements and ability to make recommendations to improve the process and/or the data to better meet the business need.
- Experience with MuleSoft Anypoint platform in a hybrid environment.
- Proficiency working with Mulesoft connectors: database, file, Salesforce, Web Service (SOAP).
We offer a competitive salary, great health and dental benefits, PTO, long-term disability, paid holidays, 401k with 8% company contribution, paid leave policy, free confidential mental health support program, free identity theft protection, tuition reimbursement, and training and career growth opportunities.
We celebrate our employees' diverse backgrounds, ethnicities, gender identities, spiritual practices, abilities, and all the other traits that make us individuals. We follow the adage of treating others how we want to be treated while striving for understanding.
We're an equal opportunity employer and welcome applications from qualified candidates.
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