Block Advisors Multi-Unit Team Leader

1 day ago

Winter Park, Florida, United States H&R Block Full time
About the Role

We are seeking a highly skilled and experienced Multi-Unit Team Leader to join our Block Advisors team. As a key member of our leadership team, you will be responsible for leading and developing a team of associates, delivering exceptional client experiences, and driving business growth across multiple offices.

Key Responsibilities
  • Manage office staffing, operations, and logistics for multiple offices, working closely with Associate Team Leaders to ensure seamless execution.
  • Build a high-performing team environment by training, coaching, and holding associates accountable for delivering exceptional client experiences and achieving business objectives.
  • Partner with the District General Manager to create and implement office-level growth plans, including developing local partnerships and managing office community involvement.
  • Assist in recruiting and interviewing candidates for tax office associate positions, ensuring the best talent is hired to support our business goals.
  • Conduct timely performance reviews and work with the Associate Relations Center to resolve associate issues and address performance concerns.
  • Lead daily team meetings, communicate essential information to tax office associates, and create associate work schedules across all offices.
  • Travel between offices as required to support business needs.
Requirements
  • Proven people management experience, with a demonstrated ability to grow and develop associates.
  • Demonstrated aptitude for growth plan execution and ability to lead towards a growth culture.
  • Strong decision-making and judgment skills, with the ability to function well in a fast-paced environment with minimal supervision.
  • Strong interpersonal and communication skills, with a customer-centric mindset that seeks to understand and exceed client needs.
  • Computer proficiency with the ability to use MS Office.
  • Bachelor's degree in a related field, or high school diploma with the equivalent combination of experience.
  • Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course.
About H&R Block

H&R Block is a leading provider of tax preparation and financial services, committed to helping individuals and businesses achieve their financial goals. We believe in the power of people helping people and strive to create a connected culture that values diversity, inclusion, and belonging.

We offer a comprehensive benefits package, including medical coverage, 401(k) retirement savings plan, and employee stock purchase plan. Our company is committed to the well-being of our associates, offering programs such as employee assistance, wellbeing initiatives, and discounts on everyday items and services.

Join our team and be part of a dynamic and supportive work environment that values growth, development, and community involvement. If you're looking for a challenging and rewarding role that aligns with your values and goals, we encourage you to apply.

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