Banking Support Specialist

6 days ago


Middlesex, New Jersey, United States Somerset Savings Bank SLA Full time

Somerset Savings Bank SLA is a leading financial institution that values its employees and offers a comprehensive benefits package to ensure their well-being and success.

Job Summary:
  • We are seeking an experienced Banking Support Specialist to join our team in a dynamic banking environment.

In this role, you will be responsible for delivering exceptional customer service, handling banking transactions, and promoting bank products and services. You will work closely with our clients to understand their needs and provide tailored solutions to meet their financial objectives.

Key Responsibilities include:

  • Responding to customer inquiries, resolving issues, and escalating complex problems when necessary.
  • Providing guidance on banking products and services to clients, including deposit accounts, loans, and credit cards.
  • Managing and maintaining accurate records of client interactions and transactions.
  • Collaborating with other departments to resolve issues and improve overall customer experience.
  • Staying up-to-date with industry trends, regulatory requirements, and internal policies to ensure compliance.

Estimated Salary: $55,000 - $75,000 per year (based on location and experience)

Requirements:

  • High school diploma or equivalent required; degree in finance or related field preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Strong analytical and problem-solving skills.


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