Dairy Queen Assistant Manager
3 weeks ago
At BellStores Inc, we are seeking a highly motivated and experienced Dairy Queen Assistant Manager to join our team. As a key member of our management team, you will be responsible for assisting the DQ GRILL & CHILL Manager in executing all aspects of the restaurant operations.
Key Responsibilities:- Manage entire operation of DQ restaurant during scheduled shifts.
- Maintain critical Dairy Queen standards for product and service quality, restaurant cleanliness and sanitation, and speed of service.
- Assist in the execution of the restaurant's business plan as directed by the DQ Grill and Chill Manager.
- Ensure that all PRIDE systems and routines are incorporated into the day-to-day operations of the restaurant.
- Ensure guest service in all areas meets company standards.
- Respond to customer complaints, taking prompt and appropriate action to resolve problem and ensure customer satisfaction is maintained.
- Accurately complete designated duties such as inventory control, ordering of products, cash control.
- Assist in optimizing profits by controlling product and labor costs.
- Communicate and oversee the execution of product promotions.
- Staff, train and develop hourly employees through hiring, orientations, ongoing feedback, use of Training materials, establishment of performance expectations and by conducting performance reviews.
- Prepare hourly employee schedules to meet the staffing requirements for each day part as determine by the DQ Grill and Chill Manager.
- One to three years of management in a high volume restaurant preferred, QSR experience strongly preferred.
- High School diploma or equivalent required.
- Qualified DQ candidates must have excellent customer service and employee relation skills.
- Must be detail oriented with the capability to oversee restaurant operations and multiple areas simultaneously in a fast paced environment.
- Must be able to perform under pressure in a high volume Dairy Queen restaurant including moving and responding quickly for long periods of time.
- Interact with the public and co-workers constantly during shifts.
- Must be able to work in and out of different temperature ranges.
- Capability to stand for long periods of time.
- Ability to lift up to 50 pounds.
BellStores Inc offers a competitive salary and benefits package, as well as opportunities for professional growth and development.
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