Retail Sales Associate Keyholder
5 days ago
About Express
Express is a leading fashion retailer that offers a wide range of stylish and high-quality clothing and accessories for men and women. Our mission is to provide our customers with an exceptional shopping experience, both in-store and online.
Job Summary
We are seeking a highly motivated and customer-focused Retail Sales Associate Keyholder to join our team. As a Retail Sales Associate Keyholder, you will be responsible for providing excellent customer service, maintaining a clean and organized store environment, and executing opening and closing procedures.
Key Responsibilities
- Customer Service: Provide exceptional customer service by greeting customers, answering questions, and making recommendations on products.
- Store Maintenance: Maintain a clean and organized store environment, including the sales floor, checkout, fitting room, and stockroom.
- Opening and Closing Procedures: Perform opening and closing procedures, including balancing registers, preparing deposits, and activating the security system.
- Product Knowledge: Stay up-to-date on product knowledge and be able to answer customer questions about products.
- Teamwork: Work collaboratively with other sales associates and management to achieve sales goals and provide excellent customer service.
Requirements
- Education: High school diploma or equivalent required.
- Experience: 0-2 years of retail experience preferred.
- Skills: Excellent customer service skills, ability to work in a fast-paced environment, and proficiency in using technology (iPad, registers).
Benefits
Express offers a range of benefits to help protect full-time associates' health and long-term financial security, including medical, pharmacy, dental, and vision coverage, 401(k) and Roth 401(k) with company match, merchandise discount, paid time off, and parental leave for new moms and dads.
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